Privacy Policy
Last updated: 7 October 2026
Coach Girls respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how Coach Girls (“Coach Girls”, “we”, “us” or “our”) collects, uses and manages personal information when you visit our website, subscribe to our emails, download our resources, interact with our content or purchase or access Coach Girls products.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your email address
- Your name, where provided
- Information you provide when subscribing to our email list or requesting a free resource
- Information you provide when contacting or communicating with us
We may also automatically collect limited technical information when you visit our website, such as your browser type, device type, IP address, pages visited, referral source and general website usage information.
We do not intentionally collect sensitive personal information through our general website or email subscription forms.
2. How We Collect Your Information
We may collect information when you:
- Subscribe to Coach Girls emails
- Request or download a free Coach Girls guide or resource
- Complete a form on our website
- Contact Coach Girls
- Interact with our website or online content
- Purchase or access a Coach Girls product or service
For example, when you enter your email address to receive the Coach Girls Parent Confidence Guide, you may also choose to receive ongoing Coach Girls confidence tips, resources and related communications.
We do not purchase, rent or scrape email lists for marketing purposes.
3. How We Use Your Information
We may use your information to:
- Deliver resources you have requested
- Send Coach Girls emails, tips and educational content
- Provide basketball-related resources for parents, players and coaches
- Tell subscribers about new Coach Girls stories, books, audiobooks, guides and other resources
- Respond to enquiries
- Operate and improve the Coach Girls website
- Understand how people interact with our website and content
- Maintain the security and operation of our website and services
- Comply with applicable legal obligations
We aim to ensure that marketing communications are relevant to the reason you subscribed to Coach Girls.
4. Email Communications
If you subscribe to Coach Girls, we may send you emails containing educational content, basketball resources, confidence and development advice, stories, updates and information about Coach Girls products and services.
We use third-party email marketing providers, including Mailerlite & Sender, to manage and deliver email communications.
These providers may process information such as your email address and information about the delivery and interaction with emails, such as whether an email has been delivered, opened or a link has been clicked.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Once an unsubscribe request has been processed, we will stop sending marketing communications to that email address, subject to any communications we are legally required or permitted to send.
5. Cookies, Analytics and Website Technology
The Coach Girls website may use cookies and similar technologies to operate the website, understand website usage, measure the effectiveness of content and improve the experience for visitors.
We may use third-party analytics, advertising or social media services that collect information about interactions with our website.
Depending on your browser and device, you may be able to control or disable cookies through your browser settings.
6. Third-Party Services
Coach Girls uses third-party service providers to help operate our website and deliver our services.
These may include services for:
- Website hosting
- Email marketing
- Website analytics
- Social media
- Online forms
- Payment processing
- Book and audiobook distribution
These providers may process personal information on our behalf or according to their own privacy policies.
Some third-party providers may store or process information outside Australia. Where applicable, their handling of personal information will also be governed by their own privacy and data protection practices.
7. Links to Other Websites
Our website may contain links to third-party websites and platforms, including retailers, audiobook services and social media platforms.
When you leave the Coach Girls website and use a third-party service, that organisation’s privacy policy and terms will apply.
Coach Girls is not responsible for the privacy practices of third-party websites.
8. Children and Young People
Coach Girls creates basketball stories and resources that may be relevant to young athletes; however, our website and email communications are primarily directed toward parents, guardians and coaches.
We do not knowingly seek to collect personal information directly from children through our general email marketing forms.
If you believe a child has provided personal information to us without appropriate consent, please contact us so that we can review the information and take appropriate action.
9. Protecting Your Information
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
10. Accessing or Correcting Your Information
You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
You may also unsubscribe from Coach Girls marketing communications at any time using the unsubscribe link contained in our emails.
11. How Long We Keep Information
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business records and meet applicable legal requirements.
If you unsubscribe from our marketing emails, we may retain limited information necessary to record and respect your unsubscribe request.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology or legal requirements.
The latest version will be published on this page with an updated revision date.
13. Contact Us
If you have a question, concern or request relating to privacy or the way Coach Girls handles your personal information, please contact us through the Coach Girls website.
Coach Girls
Australia
Website: coachgirls.com